customer care

Testing & Inspection
According to the rules for Safety of Work Equipment, every employer is legally obliged to have its work equipment, which may be subject to wear and tear during use, which can affect safety, periodically inspected. When used during an 8-hour working day, the interval is at least annually or shorter if prescribed by the manufacturer. These inspections must be carried out professionally and appropriately by an expert.
Annual Inspection Report
As the inventor and manufacturer of balancers / lifting aids, we are by definition the party to take care of these inspections for you. One of our own skilled service technicians (with a declaration of expertise) inspects your balancer (s) by appointment, after which you will receive a specific report.

The inspection means that a balancer is checked for required points (such as bolt fastenings, steering, safety settings, etc.). In addition, preventive replacements are carried out in accordance with regulations (such as the lifting cable). As a user, you thus benefit from maintaining optimal usability of the balancer and a longer lifespan.

In the event of an approval, you will receive a corresponding statement from us and we will provide the balancer with an inspection sticker. This shows the next required inspection date. A conclusion with possible recommendations in the field of maintenance rounds off the whole.
Maintenance & Inspection
The manual of the balancer describes which maintenance and which checks must be performed periodically for proper operation and availability in the long term.

Our qualified service technicians will be happy to do this for you. Inquire about the possibilities without obligation.

We can also easily carry out repairs or adjustments for you.
Spare Parts
Do you need spare parts for your balancer?

Our service department is happy to assist you.
Renting a BPL device
ROOSEN BPL has various balancers, which can be used for rental or bridging up to the delivery of a purchase device.

Inquire directly about the possibilities or visit our demo room in Haelen (NL).
Service contract
For the long-term operation of your balancer, we recommend regular maintenance / inspection by our qualified service technicians.

If you conclude a service contract for your balancer (s), we will contact you periodically and in good time for a service visit. You do not have to worry about this anymore.

Inquire without obligation about the options for a service contract